In 2024, Bank Mandiri’s business strategy is focused onaccelerating business growth in all potential sectors to achieve dominance in the banking industry. As such, in addressing challenges, opportunities, and business competition, Bank Mandiri has formulated 4 Focuses as a 2024 strategy which is a continuation of Bank Mandiri’s series of strategy sharpening, as follows:

1. Accelerate growth in the wholesale segment to dominate the principal business and open new opportunities for other segments to optimize business potential in the derivative ecosystem.
2. Accelerate growth of the retail segment through an ecosystem-based value chainapproach by effectively executing all derivative business potentials from the wholesale segment. In addition, the retail segment will also grow by paying attention to the leading sectors in each region by utilizing digital platforms as an expansion of acquisition channels.
3. Digital optimization of the platform to increasethe transactional CASA base, to ensure thecost of funds to be kept at a low level. Digitalplatform optimization is carried out from theacquisition of new customers to the addition ofexcellent features to increase stickiness in orderto increase Bank Mandiri’s operational funds.
4. Increase synergy with all subsidiaries by aligningthe strategy of the subsidiary against thestrategy of the parent company. This is donethrough sharpening cross selling strategiesand streamlining business processes by utilizingtechnology, as well as prudently carrying outthe principles of risk management of the parent company.

These focuses are key to Bank Mandiri in continuing to achieve good performance to ensure sustainable business growth. Bank Mandiri’s business strategy in 2024 in 4 Focuses can be further described as follows:

1. Maintain credit growth in 2024 by fostering principal growth in the long-term potential sector, resilient/defensive sectors, and sector expertise to continue to increase Bank Mandiri’s market share and dominance.
2. Expand credit prudently by paying attention to the potential, capacity, and capability of each segment to capture all derivative business potential in the wholesale customer business ecosystem.
3. Maintain adequate liquidity through sustainable growth of low-cost funds to ensure in keeping low cost of funds through increased product holding, transaction optimization, and customer acquisition.
4. Optimizing Fee Based Income growth as a revenue driver by fostering recurring feegrowth and increasing intensification of existing customers and focusing on top players in each industry group.
5. Maintain optimal level of Coverage Ratio & Costof Credit to anticipate credit quality decline by maintaining coverage ratio.
6. Effective cost management by reducing costof funds and maintaining cost of credit at a low level in order to achieve optimal returns.